Airport Operations Representative

CLAS­SI­FI­CA­TION: Air­port Oper­a­tions Representative

DEPART­MENT: Oper­a­tions

SUPER­VI­SOR: Oper­a­tions Manager 

EFFEC­TIVE DATE: Octo­ber 1, 2025

PAY LEV­EL: 15.50 (Hourly) (Part-time and Full-time available) 

PAY CLAS­SI­FI­CA­TION: Non-exempt

DEF­I­N­I­TION: This posi­tion pro­vides Sup­port for oper­a­tional activ­i­ties con­duct­ed at the Air­port to pri­mar­i­ly include cus­tomer ser­vice, employ­ee secu­ri­ty screen­ing, and curb­side and park­ing con­trol dur­ing heavy traf­fic times. Assists with coor­di­na­tion of cus­tomer ser­vice for ter­mi­nal facil­i­ties to pro­vide for safe­ty and con­ve­nience of pas­sen­gers and busi­ness­es at the terminal

EXAM­PLES OF DUTIES: Per­forms cus­tomer ser­vice activ­i­ties at the Air­port. Per­forms ran­dom screen­ing of employ­ees pass­ing from non-secure to secure areas through con­trolled access points of the air­port ter­mi­nal build­ing. Per­forms curb­side traf­fic and park­ing con­trol activ­i­ties dur­ing heavy traf­fic times. Per­forms oth­er duties as assigned.

QUAL­I­FI­CA­TIONS: No pri­or expe­ri­ence required. On-the-Job train­ing will be pro­vid­ed. Must be able to com­mu­ni­cate effec­tive­ly in both oral and writ­ten form. High School Diplo­ma or equiv­a­lent required. Must pos­sess a valid Flori­da driver’s license.

MIS­CEL­LA­NEOUS REQUIRE­MENTS: Must pass pre-employ­ment drug test­ing as well as peri­od­ic test­ing in accor­dance with air­port pol­i­cy; must pass a 10-year, fin­ger­print-based, crim­i­nal his­to­ry records check as required by the Trans­porta­tion Secu­ri­ty Admin­is­tra­tion. Sched­ule will require shift-work to include day­time, evenings, week­ends, and hol­i­days to meet the needs of the air­port. Sched­ule can be flexible

WORK­ING ENVI­RON­MENT: Both indoor and out­door work­ing envi­ron­ment with expo­sure to dust and pollen; sub­ject to a vari­ety of extreme weath­er con­di­tions; expo­sure to con­stant noise as well as fumes and odors.

PHYS­I­CAL DEMANDS: The phys­i­cal demands described here are rep­re­sen­ta­tive of those that must be met by an employ­ee to suc­cess­ful­ly per­form the essen­tial func­tions of this job. 

SUM­MA­RY:

Occa­sion­al­ly — Lift/​Carry: 20 – 35 — lbs., Push/​Pull: 20−35− lbs., Kneel, Climb, Crawl, Reach above Shoul­der and Reach Out­ward, Drive

Fre­quent­ly — Lift/​Carry: 20 lbs or less., Push/​Pull: 20 lbs or less., Bend, Twist/​Turn, Stand

Con­stant­ly - Hand/​Fine Motor Skills, Walk, Sit, Type/​Keyboard

DIS­CLAIMER:

The exam­ples above are illus­tra­tive and not intend­ed to describe every func­tion which may be per­formed by this job class. The omis­sion of spe­cif­ic duties does not pre­clude man­age­ment from assign­ing spe­cif­ic duties not list­ed, if such duties are a log­i­cal assign­ment to the position.